- Description
- Curriculum
Discover the secrets to effective business writing and crafting messages that others want to read and act on. Judy Steiner-Williams, senior lecturer at Kelley School of Business, introduces you to the 10 Cs of strong business communication and provides you with before-and-after writing samples that give you the opportunity to apply each principle and sharpen your communication skills. Judy also points out common grammar and writing mistakes and shares special considerations for formats like emails and reports.
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5Making your writing complete
Making your writing complete
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6Making your writing concise
Making your writing concise
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7Making your writing clear
Making your writing clear
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8Making your writing conversational
Making your writing conversational
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9Making your writing correct
Making your writing correct
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10Making your writing coherent
Making your writing coherent
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11Making your writing credible
Making your writing credible
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12Making your writing concrete
Making your writing concrete
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13Making your writing courteous
Making your writing courteous
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14Making your writing considerate
Making your writing considerate
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15Practicing by writing more
Practicing by writing more
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16Using a writing process to avoid common errors
Using a writing process to avoid common errors
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17Addressing common grammatical errors
Addressing common grammatical errors
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18Addressing common punctuation errors
Addressing common punctuation errors
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19Special considerations for email
Special considerations for email
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20Special considerations for reports
Special considerations for reports
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21Special considerations for memos
Special considerations for memos
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22Special considerations for handwritten notes
Special considerations for handwritten notes
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23Next steps
Next steps